Cloud Know How

Cloud & Infrastructure Solutions Engineer • Jan 2022 - Present

Managing, Testing, deploying, Implementing & Designing Cloud Tailored Solutions for B2B Clients

Acting as an Escalation for Cloud Support

Consulting with clients on a variety of business related cloud topics including best practice, cost management & meeting the 5 pillars of well-architectured framework.

Implementing Scripting & Automation to reduce manual tasks & to automate customer Projects which includes using PS, Azure CLI, Bash & IaC(Bicep & ARM)

Consulting with B2B Customers on how Azure can meet their business needs and solve their problems

Carrying out Best Practice workshops, Azure Health Checks on customers environments & Cloud Migrations / Moves

Liasing with other colleagues to assist in resolving complex issues and assisting on other projects as needed

Microcomms Professional Services Ltd

IT Engineer • October 2019 - December 2021

Provided 2nd & 3rd Line Technical support to both Internal & External Clients

Carried out system upgrades, updates, new servers and installed other equipment whilst avouding unexpected downtime

Installed, configured, tested and maintenanced OS, application software and system management tools

Managed, Implemented, tested and Deployed External Client Projects like new servers, Anti-Virus deployments, email migrations, cloud and other service migrations.

Designed, Built, Implemented and Maintained Network Infrastructure consisting of Windows virtual products and other vendor specific hardware (Cisco, HP, Dell, Netgear, WatchGuard, Netgate etc)

Cornwall Group Ltd

Group I.T Technician • May 2017 - October 2019

1st Line & 2nd Line Issues & Duties

Installing new server, network & core infrastructure as needed

Microsoft Windows Server Administration

Active Directory Administration

Network Administration

Virtulization Administration (VMWare, HyperV, Citrix XenApp, RDS etc)